Frequently Asked Questions
Q: How do I find out more information about a particular train set or accessory?
A: When viewing the item click on 'Email the seller' which is located underneath the heading 'Ask seller a question' down the right-hand side of the page.
Q: I am looking for a specific item, do you have it?
A: The items featured on this website are constantly being updated, and we recommend visiting the site on a daily basis - if we don't have an item today we might have it tomorrow.
Q: Are the items featured on this website used or new?
A: We list both new and used items, if the condition of an item isn't clear we reccomend contacting the seller directly.
Q: I would be interested in showcasing my layout on your 'featured layout' section, how can I do this?
A: Email us at: postmaster@thetrainsetstore.co.uk and provide either a link to your website or a couple of photographs of the layout.